Supporting the business and our divisional offices, our Head Office functions cover all departments from our Executive Board through to our support functions such as Group Design and Technical, HR, Health and Safety, IT, Sales and Marketing, Commercial, Procurement, Group Finance, Corporate Affairs, as well as Legal and Company Secretariat. We also have a specialised function – Barratt Partnerships.
While the work varies from team to team, our key requirements don’t: you must be well organised, extremely helpful and resourceful, and able to use your initiative. You’ll understand that what you do is important, and impacts on your team, the department, and the wider business.
Reporting to the HR Shared Service Manager, you will provide first line support for day-to-day HR queries and advise in line with the company policies and procedures.
Key responsibilities:
- Provide exceptional customer service to all stakeholders answering employee enquiries and resolving issues in a timely and professional manner in line with agreed Service Level Agreements.
- Provide Line Managers with first-line advice, guidance, and support on ER-related activity (including absence management, conduct challenges and family-friendly processes), ensuring the organisation's compliance with employment laws and regulations.
- Ensure Line Managers have the tools and supporting documentation to deliver a successful induction for all new starters and carry out the HR element of the standard induction.
- Deliver training sessions for managers and employees on areas of the employee life cycle.
- Maintain accurate and up-to-date records using HR systems to record data and ensure data integrity and confidentiality.
- Ensure that all employee files are compliant with GDPR guidelines.
- Send out any company-wide communications to the business as required.
- Signpost Line Managers to ensure they have the relevant tools and supporting documentation to support the employee lifecycle.
- Promote the Group support offering available to individuals and signpost to these services.
- Work with the payroll team to ensure all necessary documentation is compiled ahead of the monthly/weekly payroll run.
- The role is subject to change based on the evolution of the HR Shared Service Centre and the supporting technology.