Supporting the business and our divisional offices, our Head Office functions cover all departments from our Executive Board through to our support functions such as Group Design and Technical, HR, Health and Safety, IT, Sales and Marketing, Commercial, Procurement, Group Finance, Corporate Affairs, as well as Legal and Company Secretariat. We also have a specialised function – Barratt Partnerships.
While the work varies from team to team, our key requirements don’t: you must be well organised, extremely helpful and resourceful, and able to use your initiative. You’ll understand that what you do is important, and impacts on your team, the department, and the wider business.
Reporting to the Group Sales and Marketing Director, you will be responsible for maintaining performance of Sales & Marketing teams across the group via effective training, working with the Group Sales & Marketing Director and Heads of Departments identifying areas of underperformance and providing guidance, coaching and training to drive performance against a set of agreed Key Performance Indicators (KPI’s) and ensure consistent compliance with Group standard systems and processes.
You will be expected to:
- Ensure Group Sales teams are proficient in Single Sales Principle (our Sales methodology), through delivery of training for Sales Advisers, Managers and new joiners.
- Facilitate Assessor training on Single Sales Principle for the Sales Management team.
- Design and deliver training for new selling schemes introduced to the business.
- Ensure marketing teams understand Barratt Redrow approach to marketing and associated policies and procedures.
- Collaborate with the Sales Systems Trainer to ensure cohesive on- and off-system training support.
- Partner with the Learning and Development team to maintain and update Sales e-learning modules.
- Provide training and coaching to Sales and Marketing Managers to enhance performance, with a focus on the effective use of the "Steps to Success" framework.
- Maintain a thorough understanding of Sales policies and procedures.
- Collaborate with other departments to deliver cross-functional training.
- Work closely with the Group Sales Team to identify Divisions or focus areas requiring additional support.
- Develop and deliver sales collateral to support Divisional Sales Management in driving performance, such as the use of Part Exchange tools.
- Create role-specific training content as needed (e.g., for career progression).
- Manage the Sales training delivery roadmap.
- Serve as the primary contact for Divisional training queries and needs.
- Contribute to the development of regional seminar agendas by providing feedback on key focus areas.