Account Co-ordinator - BD Living - Fixed Term 18 Months

  • Division
    BD Living
  • Vacancy Type
    Fixed Term (Barratt Payroll)
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What you'll be doing?

Our Bedroom Furnishings division, BD Living provide furnishing solutions that will fit in with our customers’ homes perfectly. This team supply’s and fits storage and bedroom furniture, from cutting edge styles to contemporary classics.

Reporting to the Sales and Installations Manager you will deliver high standards of service and provide excellent support to B D Living customers and ensure delivery of Bedroom Furniture to every customer within the designated timelines.

What will I be responsible for?
 
  • Support all customers in a welcoming, professional and efficient manner, delivering exceptional customer service.
  • Respond to all enquiries and process quotes and orders in line with the Service Level Agreement.
  • Provide expertise in BD Living’s product range and processes to Customers and Divisions’.
  • Take responsibility for managing a Regional Account, ensuring that all information is proactively gathered and the installation works are completed as required.
  • Ensure that all paperwork is up to date, and required reports are completed within deadlines.
  • Develop and maintain close and effective working relationships with all relevant internal colleagues and customers.
  • Ensure all paperwork is in place to enable fitting to be done “right first time”.
  • Take ownership for investigating and recording all remedial and customer care orders.

To be successful in the role, we are looking for:
 
  • Customer Focused.
  • Exceptional communication skills.
  • Driven, organised and self-motivated with good time management skills.
  • Ability to work in a fast paced busy environment with the ability to quickly analyse, manage and make the correct decision independently.
  • Strong MS Office skills required.

We’ve been nationally recognised as a 5 star housebuilder since 2010 for supplying high-quality homes for all generations. That’s more than any other major housebuilder. It’s because we combine the brightest minds, the latest technology, and a genuine commitment to putting customers first. We want the best people in the industry to help us shape the future of building. We have tailored opportunities for apprentices, graduates, experienced professionals and ex-Armed Forces personnel to come and help us stay one step ahead, and build the homes that Britain needs.
Barratt adopts a hybrid way of working which assumes that where roles allow, our office-based colleagues divide their time between working in the office, on our construction sites and sales offices, and working from home, as the role dictates.  We recognise the many benefits that an effective hybrid working culture brings to both the Company and our colleagues.
 
We are building an organisation where anyone with drive and talent can pursue the career they want. We are building a culture where anyone, regardless of gender, race, age, sexuality, disability, background or any other characteristic, can progress and be proud to work for us.
 
As part of working for Barratt Redrow PLC and specifically for this role we offer:
  • Competitive Salary
  • Competitive Bonus Scheme
  • Private Medical Insurance - Single Cover
  • Annual Health Assessment
  • 26 days’ holiday (increase by 1 day for every 3 years’ continuous service up to 29 days)
  • Choice of Flexible Benefits
  • Enhanced Family Friendly Policies
Division: BD Living
Location: East Midlands
Positions Available: 1
Closing Date: 10 January 2025
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Any questions?

Our benefits are fit to measure

Today’s housebuilding professional need tomorrow’s benefits, so they’re ready for whatever the future brings. When you join Barratt, you get the kind of support you would expect from a business built for a modern working world.

Private medical cover Image

Private medical cover

Private healthcare support is available for timely access to a virtual GP, for diagnosis, treatment and more — including physio and talking therapies. You can even add family members.

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Pension

First-class pension schemes with the option of up to 10% employer contributions.

Annual Health Assessment Image

Annual Health Assessment

All colleagues are able to access a fully funded annual health assessment, helping you to proactively manage your health and wellbeing.

Financial benefits Image

Financial benefits

As well as a competitive salary, we offer many ways to make life more affordable – from access to employee loans and savings accounts, to house purchase discounts.

Lifestyle benefits Image

Lifestyle benefits

Cycle to Work scheme, reduced hotel rate, discounts at major retailers… These make a massive difference to the quality of your lifestyle.

So much more… Image

So much more…

From death in service, paid volunteer and study leave, enhanced family friendly policies (including our Parents and Carers leave) to a share buying scheme, we have an incredible range of additional benefits.

About BD Living

At BD Living, we offer nothing but the very highest of standards of service when creating and fitting our custom wardrobes. From cutting edge styles to contemporary classics, our designs feature practical storage solutions and are crafted to perfection — and so is our reputation. We specialise in crafting bespoke wardrobe solutions that are tailored to our clients' unique needs and lifestyles. As a member of our team, you'll have the opportunity to showcase your creativity, craftsmanship, customer service and commitment to excellence while helping homeowners transform their living spaces.

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Where you’ll be
working

Here is where you'll be based, whether that's an office or one of our sites.

map icon Interlink Way W, Bardon Hill, Coalville, Leicestershire, LE67 1HH, United Kingdom
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Putting diversity and inclusion front and centre

We know that a diverse team is better for our customers, makes us a more attractive employer and results in a stronger, more sustainable business. Which is why we're so committed to developing our inclusive culture.

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Thinking ahead to leave a better world behind

We’re building a sustainable tomorrow, one house and one community at a time. Our commitment to our customers is rooted in every decision and day-to-day action we take.

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Meet the team

See how our colleagues are building tomorrow together.

Hear from Chris in the Technical team.

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Hear from Claire & Louise in the Sales team.

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Hear from Cydney in the Commercial team.

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Hear from Degree Apprentices Reshaurn and Abdul.

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Hear from Ian in the Land team.

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Hear from Jess, one of our Site Managers.

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Hear from Dawn in our Customer Care team.

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Hear from Shar in the Finance team.

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Hear from Ade in the IT team.

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Account Co-ordinator - BD Living - Fixed Term 18 Months

  • Division
    BD Living
  • Vacancy Type
    Fixed Term (Barratt Payroll)
Apply