PA to Chief Operating Officer

Group Support Centre
Hours Per Week:
05 Jun 2022
What you'll be doing?
Supporting the business and our divisional offices, our Head Office functions cover all departments from our Executive Board through to our support functions such as Group Design and Technical, HR, Health and Safety, IT, Sales and Marketing, Commercial, Procurement, Group Finance, Corporate Affairs, as well as Legal and Company Secretariat. We also have a specialised function – Barratt Partnerships.
While the work varies from team to team, our key requirements don’t: you must be well organised, extremely helpful and resourceful, and able to use your initiative. You’ll understand that what you do is important, and impacts on your team, the department, and the wider business.
You will support the Chief Operating Officer in fulfilling their responsibilities, contributing to the overall success of the business through the provision of efficient and effective administrative support. 
You will be expected to:
  • Work closely with the COO to manage the diary, planning ahead to ensure efficient running of COO office.
  • Liaise with internal customers to ensure a smooth workflow between Executive team, Group Support and Divisional offices.
  • Prepare monthly business reports, letters, emails and presentations for COO
  • Coordinate and record LDLG/Board approvals.
  • Ensure email, reports, incoming correspondence for COO are dealt with efficiently
  • Process Expenses for COO
  • Handle incoming calls and respond or redirect as appropriate
  • Liaise with Customer Service Manager/taking escalated customer complaints messages, monitoring and passing on
  • Arrange Hospitality events for COO
  • Work with Employee Comms on arrangements for annual conferences. Attend conferences to assist with logistics when required
  • Coordinate 6 monthly PDR process, Annual Salary review and Bonus review documents for COO
  • Coordinate with COO’s direct reports to ensure deadlines are met
  • Lead or contribute to projects as directed
  • Manage Holiday authorisations for COO reports via iTrent
  • Prepare travel logistics for COO
  • Prepare Annual Strategic Meeting Schedule
  • Coordinate MRR/ RMD/Operational Function meetings liaison with all interested parties
  • Coordinate other visits and meetings inc. Board visits, Pride in Job, MRR and liaising with Regional offices
What you'll need?
To be successful in the role, we are looking for:
  • Experience of working at a Board level secretarial role.
  • Advanced level of proficiency with MS Office programs
  • A good standard of written and spoken English. 
  • Excellent attention to detail.
  • Ability to generate professional correspondence unaided.
  • Self–disciplined and self-starter.
  • Willingness to work flexibility both in terms of location and hours.
  • Demonstrably good time management skills and the ability to manage a number of priorities.
  • Ability to multi-task, and work efficiently and accurately under pressure.
  • Team player, supportive of colleagues.
  • Professional and pleasant manner in dealing with internal and external customers.
  • Excellent telephone skills.
  • Ability to work using own initiative
  • Ability to use discretion and maintain confidentiality within senior level structure.
Our Company and Benefits
We’ve been nationally recognised as a 5 star house builder twelve years in a row for supplying high-quality homes for all generations. That’s more than any other major house builder. It’s because we combine the brightest minds, the latest technology, and a genuine commitment to putting customers first. We want the best people in the industry to help us shape the future of building. We have tailored opportunities for apprentices, graduates, experienced professionals and ex-Armed Forces personnel to come and help us stay one step ahead, and build the homes that Britain needs.
We are building an organisation where anyone with drive and talent can pursue the career they want. We are building a culture where anyone, regardless of gender, race, sexuality, disability, background or any other characteristic,can progress and be proud to work for us.
As part of working for Barratt Developments PLC and specifically for this role we offer:
  • Competitive Salary
  • Competitive Bonus Scheme
  • Annual Medical Health Assessment
  • Private Medical Insurance - Single Cover
  • 26 days’ holiday (increase by 1 day for every 3 years’ continuous service up to 29 days)
  • Choice of Flexible Benefits
  • Enhanced Family Friendly Policies
Back to results